Our Purpose
SOS Plumbing strives to express it's dependency, accuracy and affordability by being available 24 hours a day 7 days a week, by doing the job right the first time and by being competitive to be better than the competition and be the best plumbing company out there.

Values
Professionalism, courtesy, respect, quality, dedication, satisfaction.

Our Mission

SOS Plumbing is dedicated to our customers and their families and friends providing them with the highest quality of service, professionalism and complete customer satisfaction in the plumbing community. Delivering quality plumbing service is at the heart of what we do best.

SOS Plumbing will be recognized as the only professional and dedicated plumbing company in our neighboring cities. This will be accomplished through providing innovative and high quality customer care in a compassionate environment.

Commitment to Quality

"Quality will serve as the core strategy of this company going forward.  Focusing on quality is how we build sustainable value and growth over the long term.  This will be our competitive advantage."

Arthur Demir, President,  SOS PLumbing

 

Mission Statement
The mission of the SOS Plumbing customer care center is to provide excellent client care in support of providing the newest technology available to the plumbing industry.

We provide excellent service.
We will impress our customers with the quality and timeliness of our services in a pleasant and friendly manner.

We are honest and straightforward.
We will provide a genuine and consistent contribution each day and we will act with honor and goodwill.

We practice teamwork.
We will search for opportunities to support our co-workers to create service delivery efficiencies.

We value our customers.
We will treat everyone we encounter as we wish to be treated, with integrity and respect.

We welcome innovation and changes.
We will encourage and support employee innovation, creativity, and adaptability to change.

Our Mission Statement
The mission of SOS Plumbing is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.